Are Certified Used Cars More Expensive?
Testimonials
“ Great staff and service..Thanks ”
“ I am very pleased with my car service and employees that helped. Both service manager and general manager were very positive and helped me with my questions. Thank you ”
“ David was an awesome service advisor. Friendly, honest and communicated updates. The work was done well and completed on time, as promised. I highly recommend David at Pohanka Chevy Chantilly!! ”
“ Jonah and Stephen were great to deal with, worked with me after hours to make sure I got the corvette and papers were signed, would recommend them to anyone looking to purchase a vehicle ”
“ Quick service in a timely manner ”
“ Cam at Pohanka Chevy was great to work with. He helped me get into my Corvette and made the entire buying process quick and smooth. Very knowledgeable and easy to deal with. If you’re shopping there, ask for Cam. ”
“ Jonah was terrific! Extensive knowledge of the various vehicle options, patient to answer questions, and a pleasure to do business with. Met or exceeded all of his commitments, felt like he had a genuine interest in our success. Thanks for having someone like Jonah on your team! ”
“ Ian and Stephen were both very knowledgeable and great to work with. ”
“ Fantastic experience getting my new C8 Eray from Jonah Kemp at Pohanka ! Expert level Corvette specialist with great transparency and thorough communication every step of the way. ”
“ I got connected to Pohanka through my credit union's car buying service, asked for some pricing information, wasn't given the "well why don't you come in and we'll talk about it", just given exactly what I asked for. I liked the price, liked the car, liked the staff. Easiest car buying experience I've ever had. ”
“ Always trustworthy and excellent service. Adam did a great job. ”
“ Quick and professional thanks ”
“ Stephanie service advisor is always very genuine at helping customer and ensure complete satisfaction ”
“ I recently had the most positive experience at Pohanka Chevrolet in the service department with David B., and I cannot recommend this dealership — or his assistance — enough! I usually dread dealing with anything related to my car. Since my vehicle is still under warranty, I’ve had to visit several other Chevy dealerships in the area, and unfortunately, I’ve had negative experiences time after time. From poor customer service to unreasonable repair timelines, it was incredibly frustrating. When my check engine light came on again, I decided it was finally time to try Pohanka for the first time — and I am so glad I did. This dealership will absolutely be my new go-to. I walked in without an appointment, and David immediately greeted me and began gathering detailed information about the issues I was experiencing. He was attentive, patient, and made sure every one of my questions was answered thoroughly. From start to finish, he demonstrated exceptional customer service — providing timely text updates and phone calls to keep me informed about the status and diagnosis of my vehicle. Everything was handled efficiently and professionally, and I now feel completely confident driving my car again thanks to David and the entire service team at Pohanka. After I complete some detailing and body work, I already plan to return to Pohanka for my scheduled maintenance. David is truly a class act, and I couldn’t be more pleased with my experience. For the first time in a long time, dealing with a car issue was not a headache — it was genuinely a pleasure working with him and the team. ”
“ Great experience Sophie and fiance team great. ”
“ It was great service and excellent work love it ”
“ I recently bought a Chevy Tahoe from Pohanka Chevrolet. My experience was amazing! They made the whole process seamless. Jonah and the rest of the team were great! They had all the steps in place so there were no long wait times between all the paperwork, etc that needs to get done. I will definitely do business with them again. ”
“ Stephanie was great to work with, communication was great, service times worked out perfectly. ”
“ Very friendly honest and upfront work was done in timely manner and communication went very well ”
“ Excellent service! ”
“ Johnny was excellent. Top notch service by all! ”
“ They handled my company truck perfectly. Nothing missing from my truck and they even cleaned it! Highly recommend ”
“ Amazeing customer service! Adam and David were fantastic their recommendations despite not having to do a repair were spot on. They are courteous and professional! ”
“ Professional and courteous service rep. Adam greeted me for my appointment promptly. ”
“ Adam at the service department is extremely friendly, professional, and patient. Thanks team for a free service. ”
“ Great customer service, my new truck was in and out for an oil change in 1 hour. ”
“ Once again, thanks to the Pohanka Chevy Service Team and specifically to David Beltran, my Service Advisor. The engine light on my Tahoe came on and I had AAA tow my Tahoe to Pohanka. David walked me through the service/extended warranty process for a HUGE fix, secured a loaner car while the insurance reviewed everything, kept great lines of communication open, and basically held this nervous lady's hand throughout. I felt like my car, as well as me, mattered. This is my 3rd vehicle I have purchased from Pohanka since 1995, and they secured my loyalty a long time ago and I keep being reminded why when I have such great experiences as this!!! Thanks David and Pohanka!!!! ”
“ Preet was absolutely phenomenal in helping my family and I find our dream car for the best price! He was super helpful and patient and answered all of our questions!! He went above and beyond to make sure we were comfortable throughout the whole process! Highly recommend him and the whole team! ”
“ Christian was great. Fast service, listened and helped overcome blockers in a quick manner. 100% going back to this location for future services. ”
“ Great experience! The staff was professional, friendly, and very helpful throughout the whole process. Everything was smooth, clear, and well organized. I truly appreciate the service and would definitely recommend this dealership to others. ”
“ Looking for a new/used car? Go ask for Jhony at Pohanka in Chantilly. He knows his stuff and is very fair and honest. It was a pleasure working with him and the rest of the Pohanka team. Highly recommended car dealership. ”
“ I had a Family Death in NY on a Sat .The Service Advisor was so Professional. I love Pohanka Service Team. I would recommend your Dealership to all of my Family and Friends. ”
“ Great service! ”
“ I want to give a big thank you to Josh at Chevy Chantilly for taking great care of me during my recent service visit for my 2023 Chevy Suburban. Josh was very kind, professional, and excellent with customer service. He made the entire process smooth and stress-free, and I truly appreciated his communication and attitude. I also want to recognize the service manager (I didn’t catch his name). From the moment they opened, it was clear how well he runs the department checking in with customers, supporting his team, and staying on top of everything. You could really see the leadership in action. Everyone in the service area was moving quickly and working hard to help customers. It wasn’t just Josh the entire team was hustling, which really stood out to me. The only issue I noticed was after I got home, I saw that my Suburban was leaking oil. Unfortunately, my schedule is very tight, so I won’t be able to bring it back until next weekend. I also noticed some oil spots on the door and interior. Even though seat covers were used, I believe the technician could be more careful about keeping hands clean when handling the vehicle. That said, I’m confident this is something they will address, and it doesn’t take away from the excellent customer service I received overall. Because of Josh and the hardworking team, I’m still giving five stars and would absolutely recommend this dealership. Thank you again I appreciate the effort and professionalism. ”
“ Sophie was great. The purchase process was super easy. I called ahead we agreed on a price. The car was waiting and I was out the door with my new Tahoe in 2 hours. ”
“ Our sales person welcomed us into the dealership, listened to our vehicle needs/expectations, and found us a vehicle that met our budget. Management was helpful as well. ”
“ Great experience and prompt professional service. Adam was great. ”
“ I bought the truck almost a year ago and today my first service appointment, Albert Kearns was great very professional and detailed regarding the type of service and the waiting time, he definitely deserve 5 stars, but here’s why I put one star review acutely I wish if I can do ZERO STAR For WENDY (customer service desk maintenance department ) so rude and very bad attitude , not professional at all , no respect even more, never said Thank you or have a good day even when I ask about my truck and I provide her with all the information she couldn’t find it!!!!! ”
“ Told us there was a no hold policy and then they proceeded to hold a car for someone else as we were trying to buy it, after they already ran our credit but withheld financing details. Plenty of GM dealers - recommend looking elsewhere. ”
“ When I think of my past experience at Pohanka, I think of professionalism, respect, and fair pricing. The staff there, including Steve and Hunter were on top of things from the time we first got there. Sophie Jones, however, was the best! She made the entire experience smooth and fun. Nice job Pohanka! ”