Nissan Service Center in Stafford, VA

Nissan Service Center in Stafford, VA

At Pohanka Automotive Group, we pride ourselves on providing a well-rounded maintenance experience. More specifically, our Nissan service center at our Stafford, VA, location puts a premium on handling all fixes to keep you on the road with the utmost confidence. We’re ready to get to work, so contact us to schedule an appointment, or simply swing by unannounced. In the meantime, you can use our online features to get the ball rolling. 

Service Department

We want you to have peace of mind in your decision to trust us, which is why we’re here to inform you on everything our Service Department can accomplish. For starters, our team is filled with factory-trained technicians that specialize in all fixes big or small. Whether you need an oil change or engine overhaul, we are equipped and prepared to get the job done. Plus, we have OEM components on deck, so you can receive genuine Nissan parts that are made for your Altima, Rogue, or Sentra. Pair that with our advanced diagnostics, and we’re poised to get you back on the roadway in a seamless and expedited manner. 

Nissan Express Service

If you’d like to get all of your maintenance taken care of in one fell swoop, then Nissan Express Service will be right up your alley! This program covers all of your typical repairs, so you can limit your amount of visits to our Service Department. When you bring your ride into our service bay, we’ll get started by performing a complimentary multi-point inspection to assess your vehicle’s performance and capability. Then, we’ll pop open the hood and complete an oil and filter change to get your powertrain operating like new. Once that’s done, we’ll move on to a battery test and possible replacement to ensure your ride is prepared to deliver that initial spark. For optimal circulation, we’ll get your air and cabin air filters swapped before completing a much-needed tire rotation. To wrap things up, we’ll install a new set of wiper blades to handle inclement weather with confidence. 

Online Features

We provide a virtual dealership experience right here on our website, so you can tap into some helpful features from your smartphone, laptop, or tablet. If you have questions about symptoms your vehicle is exhibiting, use the Ask a Tech form to get in touch with one of our knowledgeable mechanics. Once we receive your submission, we’ll get back to you with a detailed response. Then, you can reserve a time slot that corresponds with your busy schedule by filling out our dedicated appointment form, although it’s not required. Finally, we also play host to a stocked Parts Department to put all of the necessary components you require right at your fingertips. 

For a Nissan service center in Stafford, VA, you can trust, drop by Pohanka Nissan of Stafford today. In the meantime, you can contact us at Pohanka Automotive group!

What Does Nissan Express Service Cover?

  • Oil change
  • Tire rotation
  • Battery test & replacement
  • Air filter & cabin air filter replacements
  • Wiper blade replacement
  • Tire rotation

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Contact Information

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Sales Hours

540-654-7044

Dealership Information

Testimonials

Richard Day
Richard Day
GOOGLE
3-6-2026
Full Star Full Star Full Star Full Star Full Star

Jonah and Stephen were great to deal with, worked with me after hours to make sure I got the corvette and papers were signed, would recommend them to anyone looking to purchase a vehicle

Edward Longwe
Edward Longwe
GOOGLE
3-6-2026
Full Star Full Star Full Star Full Star Full Star

Quick service in a timely manner

Alex Chrisman
Alex Chrisman
GOOGLE
3-5-2026
Full Star Full Star Full Star Full Star Full Star
Shady Botros
Shady Botros
GOOGLE
3-5-2026
Full Star Full Star Full Star Full Star Full Star

Cam at Pohanka Chevy was great to work with. He helped me get into my Corvette and made the entire buying process quick and smooth. Very knowledgeable and easy to deal with. If you’re shopping there, ask for Cam.

Gordon Sweeney
Gordon Sweeney
GOOGLE
3-3-2026
Full Star Full Star Full Star Full Star Full Star

Jonah was terrific! Extensive knowledge of the various vehicle options, patient to answer questions, and a pleasure to do business with. Met or exceeded all of his commitments, felt like he had a genuine interest in our success. Thanks for having someone like Jonah on your team!

John Tillman
John Tillman
GOOGLE
3-2-2026
Full Star Full Star Full Star Full Star Full Star

Ian and Stephen were both very knowledgeable and great to work with.

Michael Andersen
Michael Andersen
GOOGLE
3-2-2026
Full Star Full Star Full Star Full Star Full Star
Mark Holway
Mark Holway
GOOGLE
3-1-2026
Full Star Full Star Full Star Full Star Full Star

Fantastic experience getting my new C8 Eray from Jonah Kemp at Pohanka ! Expert level Corvette specialist with great transparency and thorough communication every step of the way.

Christopher Burkard
Christopher Burkard
GOOGLE
3-1-2026
Full Star Full Star Full Star Full Star Full Star

I got connected to Pohanka through my credit union's car buying service, asked for some pricing information, wasn't given the "well why don't you come in and we'll talk about it", just given exactly what I asked for. I liked the price, liked the car, liked the staff. Easiest car buying experience I've ever had.

Brendan Fitzgerald
Brendan Fitzgerald
GOOGLE
2-28-2026
Full Star Full Star Full Star Full Star Full Star

Always trustworthy and excellent service. Adam did a great job.

ismael barba
ismael barba
GOOGLE
2-28-2026
Full Star Full Star Full Star Full Star Full Star

Quick and professional thanks

Jon Mutu
Jon Mutu
GOOGLE
2-28-2026
Full Star Full Star Full Star Full Star Full Star

Stephanie service advisor is always very genuine at helping customer and ensure complete satisfaction

Victoria Propheter
Victoria Propheter
GOOGLE
2-27-2026
Full Star Full Star Full Star Full Star Full Star

I recently had the most positive experience at Pohanka Chevrolet in the service department with David B., and I cannot recommend this dealership — or his assistance — enough! I usually dread dealing with anything related to my car. Since my vehicle is still under warranty, I’ve had to visit several other Chevy dealerships in the area, and unfortunately, I’ve had negative experiences time after time. From poor customer service to unreasonable repair timelines, it was incredibly frustrating. When my check engine light came on again, I decided it was finally time to try Pohanka for the first time — and I am so glad I did. This dealership will absolutely be my new go-to. I walked in without an appointment, and David immediately greeted me and began gathering detailed information about the issues I was experiencing. He was attentive, patient, and made sure every one of my questions was answered thoroughly. From start to finish, he demonstrated exceptional customer service — providing timely text updates and phone calls to keep me informed about the status and diagnosis of my vehicle. Everything was handled efficiently and professionally, and I now feel completely confident driving my car again thanks to David and the entire service team at Pohanka. After I complete some detailing and body work, I already plan to return to Pohanka for my scheduled maintenance. David is truly a class act, and I couldn’t be more pleased with my experience. For the first time in a long time, dealing with a car issue was not a headache — it was genuinely a pleasure working with him and the team.

Sharon Cook
Sharon Cook
GOOGLE
2-27-2026
Full Star Full Star Full Star Full Star Full Star

Great experience Sophie and fiance team great.

jose escobar
jose escobar
GOOGLE
2-27-2026
Full Star Full Star Full Star Full Star Full Star

It was great service and excellent work love it

Brooke Seybold
Brooke Seybold
GOOGLE
2-25-2026
Full Star Full Star Full Star Full Star Full Star

I recently bought a Chevy Tahoe from Pohanka Chevrolet. My experience was amazing! They made the whole process seamless. Jonah and the rest of the team were great! They had all the steps in place so there were no long wait times between all the paperwork, etc that needs to get done. I will definitely do business with them again.

Shane Becker
Shane Becker
GOOGLE
2-25-2026
Full Star Full Star Full Star Full Star Full Star

Stephanie was great to work with, communication was great, service times worked out perfectly.

Deidre Smith
Deidre Smith
GOOGLE
2-23-2026
Full Star Full Star Full Star Full Star Full Star
Herman Harris
Herman Harris
GOOGLE
2-22-2026
Full Star Full Star Full Star Full Star Full Star

Very friendly honest and upfront work was done in timely manner and communication went very well

LP Y
LP Y
GOOGLE
2-21-2026
Full Star Full Star Full Star Full Star Full Star

Excellent service!

Jason Burns
Jason Burns
GOOGLE
2-21-2026
Full Star Full Star Full Star Full Star Full Star

Johnny was excellent. Top notch service by all!

Dalton Smiley
Dalton Smiley
GOOGLE
2-21-2026
Full Star Full Star Full Star Full Star Full Star

They handled my company truck perfectly. Nothing missing from my truck and they even cleaned it! Highly recommend

Tony Panzarella
Tony Panzarella
GOOGLE
2-20-2026
Full Star Full Star Full Star Full Star Full Star

Amazeing customer service! Adam and David were fantastic their recommendations despite not having to do a repair were spot on. They are courteous and professional!

Flora Benitez
Flora Benitez
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star
David Kim
David Kim
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star

Professional and courteous service rep. Adam greeted me for my appointment promptly.

Parham Parvizi
Parham Parvizi
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star

Adam at the service department is extremely friendly, professional, and patient. Thanks team for a free service.

Marc Curtis
Marc Curtis
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star

Great customer service, my new truck was in and out for an oil change in 1 hour.

Barbara Harrick
Barbara Harrick
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star

Once again, thanks to the Pohanka Chevy Service Team and specifically to David Beltran, my Service Advisor. The engine light on my Tahoe came on and I had AAA tow my Tahoe to Pohanka. David walked me through the service/extended warranty process for a HUGE fix, secured a loaner car while the insurance reviewed everything, kept great lines of communication open, and basically held this nervous lady's hand throughout. I felt like my car, as well as me, mattered. This is my 3rd vehicle I have purchased from Pohanka since 1995, and they secured my loyalty a long time ago and I keep being reminded why when I have such great experiences as this!!! Thanks David and Pohanka!!!!

Idris Somoye
Idris Somoye
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star
Bcias 1611
Bcias 1611
GOOGLE
2-18-2026
Full Star Full Star Full Star Full Star Full Star
Josh Beegle
Josh Beegle
GOOGLE
2-17-2026
Full Star Full Star Full Star Full Star Full Star

Preet was absolutely phenomenal in helping my family and I find our dream car for the best price! He was super helpful and patient and answered all of our questions!! He went above and beyond to make sure we were comfortable throughout the whole process! Highly recommend him and the whole team!

Matthew Hart
Matthew Hart
GOOGLE
2-17-2026
Full Star Full Star Full Star Full Star Full Star

Christian was great. Fast service, listened and helped overcome blockers in a quick manner. 100% going back to this location for future services.

Pedro Jimenez
Pedro Jimenez
GOOGLE
2-17-2026
Full Star Full Star Full Star Full Star Full Star
Jeyhun Mammadov
Jeyhun Mammadov
GOOGLE
2-16-2026
Full Star Full Star Full Star Full Star Full Star

Great experience! The staff was professional, friendly, and very helpful throughout the whole process. Everything was smooth, clear, and well organized. I truly appreciate the service and would definitely recommend this dealership to others.

Mike Reese
Mike Reese
GOOGLE
2-14-2026
Full Star Full Star Full Star Full Star Full Star

Looking for a new/used car? Go ask for Jhony at Pohanka in Chantilly. He knows his stuff and is very fair and honest. It was a pleasure working with him and the rest of the Pohanka team. Highly recommended car dealership.

Richard Glueckert
Richard Glueckert
GOOGLE
2-12-2026
Full Star Full Star Full Star Full Star Full Star

I had a Family Death in NY on a Sat .The Service Advisor was so Professional. I love Pohanka Service Team. I would recommend your Dealership to all of my Family and Friends.

pam flail
pam flail
GOOGLE
2-11-2026
Full Star Full Star Full Star Full Star Full Star

Great service!

Donna Kautz
Donna Kautz
GOOGLE
2-11-2026
Full Star Full Star Full Star Full Star Full Star
Muwafaq Ali
Muwafaq Ali
GOOGLE
2-11-2026
Full Star Full Star Full Star Full Star Full Star

I want to give a big thank you to Josh at Chevy Chantilly for taking great care of me during my recent service visit for my 2023 Chevy Suburban. Josh was very kind, professional, and excellent with customer service. He made the entire process smooth and stress-free, and I truly appreciated his communication and attitude. I also want to recognize the service manager (I didn’t catch his name). From the moment they opened, it was clear how well he runs the department checking in with customers, supporting his team, and staying on top of everything. You could really see the leadership in action. Everyone in the service area was moving quickly and working hard to help customers. It wasn’t just Josh the entire team was hustling, which really stood out to me. The only issue I noticed was after I got home, I saw that my Suburban was leaking oil. Unfortunately, my schedule is very tight, so I won’t be able to bring it back until next weekend. I also noticed some oil spots on the door and interior. Even though seat covers were used, I believe the technician could be more careful about keeping hands clean when handling the vehicle. That said, I’m confident this is something they will address, and it doesn’t take away from the excellent customer service I received overall. Because of Josh and the hardworking team, I’m still giving five stars and would absolutely recommend this dealership. Thank you again I appreciate the effort and professionalism.

U. Duane Spence
U. Duane Spence
GOOGLE
2-10-2026
Full Star Full Star Full Star Full Star Full Star
Richard Jollon
Richard Jollon
GOOGLE
2-9-2026
Full Star Full Star Full Star Full Star Full Star

Sophie was great. The purchase process was super easy. I called ahead we agreed on a price. The car was waiting and I was out the door with my new Tahoe in 2 hours.

Kevin Powers
Kevin Powers
GOOGLE
2-9-2026
Full Star Full Star Full Star Full Star Full Star

Our sales person welcomed us into the dealership, listened to our vehicle needs/expectations, and found us a vehicle that met our budget. Management was helpful as well.

Justin Wallace
Justin Wallace
GOOGLE
2-8-2026
Full Star Full Star Full Star Full Star Full Star

Great experience and prompt professional service. Adam was great.

Skylar Gandy
Skylar Gandy
GOOGLE
2-8-2026
Full Star Full Star Full Star Full Star Full Star

Preet was amazing! He made the process so easy and made sure I was able to get exactly what I was looking for. I highly recommend going to see him if you’re looking for a new car.

David Beltran, Service Advisor provided excellent service

bhughes07
DEALERRATER
2-7-2026
Full Star Full Star Full Star Full Star Full Star

David Beltran, Service Advisor provided excellent service on my last service visit for my traverse.

Dale Wenger
Dale Wenger
GOOGLE
2-5-2026
Full Star Full Star Full Star Full Star Full Star

Had a great experience dealing with Sophie Jones. Our purchase working with her was great.

Dave Giampapa
Dave Giampapa
GOOGLE
2-4-2026
Full Star Full Star Full Star Full Star Full Star

If you’re in the market for a new vehicle and want to be treated like family stop in and see Jonny at Pohanka Chevy. From the moment we walked in and weeks after the sale the man is there when needed.

Tymon Chubb
Tymon Chubb
GOOGLE
2-5-2026
Full Star Full Star Full Star Full Star Empty Star

Above average service. If your car is staying overnight. Make sure to find out your service persons days off 😉. No handoffs unless initiated by the customer. Adam was great from the moment I walked in. He did fail to tell me he would be off the next couple of days so I had to work around that. Other than that, quality shop with a nice waiting room.

Moe
Moe
GOOGLE
3-6-2026
Full Star Empty Star Empty Star Empty Star Empty Star

I bought the truck almost a year ago and today my first service appointment, Albert Kearns was great very professional and detailed regarding the type of service and the waiting time, he definitely deserve 5 stars, but here’s why I put one star review acutely I wish if I can do ZERO STAR For WENDY (customer service desk maintenance department ) so rude and very bad attitude , not professional at all , no respect even more, never said Thank you or have a good day even when I ask about my truck and I provide her with all the information she couldn’t find it!!!!!

Blake Morrison
Blake Morrison
GOOGLE
2-20-2026
Full Star Empty Star Empty Star Empty Star Empty Star

Told us there was a no hold policy and then they proceeded to hold a car for someone else as we were trying to buy it, after they already ran our credit but withheld financing details. Plenty of GM dealers - recommend looking elsewhere.

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